Returns & Exchanges

At Culligan Harvey, we are committed to your satisfaction and the quality of your home water solutions. If you are not completely satisfied with your purchase, you may return eligible items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or phone with your order number and reason for return to receive a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Securely pack the unused item in its original packaging, ensuring all components, manuals, and water filtration accessories are included.

• 3.
  Ship to Our Facility

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned equipment, we will process your refund to the original payment method within 5-7 business days.